I received my order for two candles - one in order and the other not working 🙏
How to return the nonworking item?
Order and invoice no. are given in the shipping cover photo 🙏
Order no.: 737774CL
Invoice No.: Retail67667 dt. 2025-02-11
The candles do not have flickering led. The led stays on making it look very artificial. Additionally, the internal circuit has no limiting resistor and is relying on internal battery resistance for limiting current passing thru the LED. This causes more current draw and shortens life of the LED too. Bad design.
I love the lamp. love chronos' prompt delivery. it's so beautiful, it gives the space such a nice cozy character. Only thing I worry about is how long it will last. The lamp itself does get hot to the touch if used for more than 1 hour. I enjoy using it continuously in the evenings. Hoping it does not stop working.